Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. How can I place an order?
You can browse our products, select your favorite items, and add them to your cart. Once ready, click on the cart icon and follow the checkout steps to complete your purchase securely.

2. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Klarna for easy installment payments.

3. How long will delivery take?
Standard delivery usually takes 3-5 business days within the UK. You will receive a tracking number once your order ships.

4. Do you offer international shipping?
Currently, we only ship within the United Kingdom.

5. Can I track my order?
Yes! After your order is dispatched, you’ll receive a tracking number via email to monitor your shipment.

6. What is your return policy?
You can return most items within 30 days of receipt for a full refund or exchange. Please ensure items are unused and in original packaging. Some exclusions may apply.

7. How do I initiate a return?
Contact our customer support via email at info@homefurnituredealsshop.co.uk or through our live chat. We’ll guide you through the return process.

8. What if my item arrives damaged or faulty?
Please contact us immediately with photos of the damage. We will arrange a replacement or refund as quickly as possible.

9. Can I change or cancel my order?
Orders are processed quickly, but please contact us as soon as possible if you need to modify or cancel your order. We will do our best to accommodate you.

10. How can I contact customer support?
You can reach us via:
- info@homefurnituredealsshop.co.uk
- Phone: 01582 503090
- Live Chat: Available daily from 9 am to 6 pm via our website

If you have any other questions, feel free to reach out to our support team!